Privacy Policy

Softcrafter E-commerce Shpk, through the services offered via www.blankie.me, is committed to protecting the privacy of its visitors and users.

This policy describes our practices and procedures regarding the collection, use, and disclosure of your information when you use the Service, and informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. We process personal data in accordance with data protection legislation and are responsible for safeguarding it. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy.

The data controller is Softcrafter E-commerce Shpk, a company currently operating in Albania, engaged in the sale of Blankie-branded products and various services in the field of digital commerce (e-commerce).

Words with an initial capital letter have the meanings defined in the following conditions. The following definitions will have the same meaning regardless of whether they appear in the singular or plural form.

For the purposes of this Privacy Policy:

• Account means a unique individual account created to access our Service or a part of our Service.
• Company (referred to as "Company", "We", "Our") refers to SoftCrafter E-Commerce shpk.
• Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website, among other uses.
• Device refers to any device that can access the Service, such as a computer, mobile phone, or tablet.
• Personal Data means any information relating to an identified or identifiable individual.
• Service refers to the website.
• Service Provider refers to any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
• Third-party Social Media Services refers to any website or social network page through which a User may identify themselves or create an account to use the Service.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service's infrastructure itself (for example, the duration of a visit to a page).

Site refers to Blankie.me, accessible from https://blankie.me/

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• First and last name
• Phone number
• Address, State, Province, Postal/Zip Code, City
• Usage data

Usage Data is collected automatically when you use the Service.

Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service from and/or through an electronic device, we may automatically collect certain information, including, but not limited to, the type of electronic device you use, your electronic device's unique ID, your device's IP address, your operating system, the type of internet browser you use, your device's unique identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service from and/or through a mobile device.

The Company may allow you to create an account and log in to use the Service through:

• Google
• Facebook
• Instagram
• Twitter
• LinkedIn

If you choose to register through or otherwise provide us access to a third-party social media service, we may collect personal data that is already associated with your third-party social media account, such as your name, email address, your activities, or your contacts list associated with that account. If you choose to provide such information and personal data during registration, or otherwise, you are granting the company permission to use, share, and store that information in a manner consistent with this Privacy Policy.

We use Cookies and similar tracking technologies to monitor activity on our Service and to store certain information. The tracking technologies used are beacons, tags, and scripts to collect and enhance our Service, as well as analyze it. The technologies we use may include:

• Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. If you have not configured your browser settings to refuse Cookies, our Service may use Cookies.
• Web Beacons. Some sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and 1x1 gifs) that allow the Company, for example, to count users who have visited those pages or opened an email and for other related statistics (such as recording the popularity of a specific section and verifying system and server integrity).

Cookies can be either "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

We use both session and persistent cookies for the purposes outlined below:

• Necessary / Essential Cookies

Type: Session Cookies

Managed by: Us

Purpose: These cookies are essential for providing you with services available through the website and enabling you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we use these cookies solely to provide those services.

• Cookie Policy / Cookies for Notification Acceptance

Type: Persistent Cookies

Managed by: Us

Purpose: These cookies identify whether users have accepted the use of cookies on the website.

• Functional Cookies

Type: Persistent Cookies

Managed by: Us

Purpose: These cookies allow us to remember choices you make when using the website, such as remembering your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and to avoid having to re-enter your preferences each time you use the website.

For more information regarding the cookies we use and your choices concerning cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

The Company may use personal data for the following purposes:

• To provide and maintain our Service, including monitoring the usage of our Service.

• To manage your account: to manage your registration as a user of the Service. The personal data you provide may give you access to various features of the Service that are available to you as a registered user.

• For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased, or any other contract with us through the Service.

• To contact you: To contact you via email, phone calls, SMS, or other equivalent forms of electronic communication, such as push notifications from a mobile application, regarding updates or informational communications about the features, products, or services contracted, including security updates, when necessary or reasonable for their implementation.

• To provide you with news, special offers, and general information about goods, services, and other events that we offer, similar to those you have already purchased or inquired about, unless you have chosen not to receive such information.

• To manage your requests: To participate in and manage your requests directed to us.

• For business transfers: We may use your information to assess or carry out a merger, sale, restructuring, reorganization, dissolution, or any other transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or a similar procedure, in which personal data held by us for the users of our Service are among the assets transferred.

• For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve the Service, products, services, marketing, and your experience.

We may share your personal information in the following situations:

• With Service Providers: We may share your personal information with Service Providers to monitor and analyze the usage of our Service, and to contact you.

• For business transfers: We may share or transfer your personal information in connection with or during negotiations of any merger, sale of Company assets, financing, or acquisition of all or part of our business by another company.

• With affiliates: We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

• With business partners: We may share your information with our business partners to provide you with specific products, services, or promotions.

• With other users: When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a third-party social media service, your contacts on the third-party social media service may see your name, profile, photos, and activity description. Similarly, other users will be able to view your activity descriptions, communicate with you, and view your profile.

• With your consent: We may disclose your personal information for any other purpose only if you have given us your explicit consent.

The company will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will store and use your personal data to the extent necessary to fulfill our legal obligations (for example, if we are required to retain your data to comply with applicable law), resolve disputes, and enforce our legal agreements and policies.

The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, unless this data is used to strengthen security or improve the functionality of our Service, or if we are legally required to retain this data for longer periods.

Your information, including personal data, is processed at the Company's operational offices and any other location where the parties involved in the processing are located, in accordance with applicable laws. This means that this information may be transferred and stored on computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy, followed by your submission of such information, constitutes your agreement to such transfer.

The Company will take all reasonable steps to ensure that your data is processed securely and in compliance with this Privacy Policy. No transfer of your Personal Data will be made to any organization or country unless there are appropriate safeguards in place, including the security of your data and other personal information.

You have the right to delete or request that we assist in deleting the Personal Data we have collected about you. Our Service may give you the ability to delete certain information about you directly within the Service.

You can update, modify, or delete your information at any time by signing into your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You can also contact us to request access, correction, or deletion of any personal information you have provided.

In certain circumstances, we have the right to retain and disclose information if required for the enforcement of the law or if requested by competent authorities in accordance with applicable legal provisions (e.g., courts, prosecutors, etc.).

If the Company is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.

We use commercially acceptable means to protect your personal data, but please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Our Service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may ask for your parent's consent before collecting and using that information.

Our Service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may update our privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is your responsibility to read and stay informed about these changes.

We will notify you via email and/or a prominent notice on our Service before the changes take effect, and we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions regarding this Privacy Policy, you can contact us:

• By visiting this page on our website: https://blankie.me/ or through other contact forms published on the website.